Michigan Health Connect (MHC) offers members a menu of services focused around common HIE needs and powered by Medicity. Each of the solutions below are coordinated and delivered within MHC’s HIE Command Center, the single, integrated work area for all MHC community-based solutions.
MHCResults
MHC offers electronic results delivery (e.g. Laboratory, radiology reports, transcribed documents) to physician offices via “drop boxes” for paper-based practices or discrete interfaces for offices with EMR systems. Results from all MHC members are delivered to the same location. This solution eliminates the inconvenience and cost associated with managing the fax machine and gives control back to the office staff and providers. For EMR offices, it provides discrete data directly into the patient’s core electronic record for better management and follow-up. This solution will also support communication of appropriate data to the state for public health and other reporting requirements.
MHCLaboratory Orders
Providers can enter and manage lab orders from the MHC platform or from their EMR. This promotes higher patient satisfaction, better order management and patient compliance, and efficient and effective follow-up across the entire continuum of care. It also increases order efficiency by getting a complete, legible and appropriate order the first time, every time. For hospitals and regional labs, all orders from the community are centralized in a single worklist for processing, whether specimens to the central lab or availability to each of the potential draw sites a patient may visit. This creates a core, integrated process for handling electronic orders from either office EMRs or the MHC orders application.
MHCScheduled Orders
Providers can also enter and manage scheduled orders (e.g. diagnostic imaging, rehabilitation) from the MHC platform. This provides the same patient satisfaction, compliance, and efficiency benefits as described above for laboratory orders. Similarly, hospitals and other diagnostic service providers can centralize the collection and management of the electronic orders being sent from across the community to drive efficiencies and standardization.
MHCReferrals
Providers can enter and manage referrals to any other provider or facility on the MHC Grid platform, reducing the time required to process referrals, increasing efficiency with managing all referrals into and out of the office, and automating the follow-up process. Results collected from the various source hospitals can be attached to the referral and all data captured in the virtual care team record (see below) is communicated with the referral as well.
MHCViCToR
This platform also allows providers to create and maintain a patient Virtual Care Team Record that supports a number of meaningful use requirements and facilitates data sharing among providers treating that same patient. As patients are referred between providers, thus extending the patient’s virtual care team, the data follows. As updates are made by others on the care team, those updates are immediately and automatically made available to the others on the care team to minimize the gaps and optimize the care provided to the patient.
MHCVIPR (Virtual Integrated Patient Record)
MHC recognizes that the most impactful patient safety and quality benefits will be realized once patient information from across the continuum can be consolidated and presented to clinicians at the point of care. VIPR delivers this functionality to members through the implementation of a community-wide master person index, record locator service, and web viewer integrated into the MHC software platform. Additionally, focus will be placed on communicating this data electronically and automatically into the core EMR systems that providers are using in their offices on a daily basis to minimize the need to log into another application to find the patient information needed.
Michigan Health Connect (MHC) offers members a menu of services focused around common HIE needs and powered by Medicity. Each of the solutions are coordinated and delivered within MHC’s HIE Command Center, the single, integrated work area for all MHC community-based solutions.
