Michigan Health Connect (MHC) offers members a menu of services focused around common HIE needs and powered by Medicity. Many of the solutions below are coordinated and delivered within MHC’s HIE Command Center, the single, integrated work area for all MHC community-based solutions.
MHC State Gateways
Michigan Health Connect now offers immunization transportation for sites ready to send immunizations to the State of Michigan MCIR system using HL7 standards. This MHC solution installs an application in the hospital/office environment which will receive the messages from the sending EMR system. The application then encrypts the messages, sends it securely to Michigan Health Connect which in turns transports them securely to the State of Michigan. The MCIR team then does their data quality analysis on the messages and works directly with the offices on the message content. The document below will walk a site through the process for how to connect and begin sending immunizations.
MHC has connected with the state of Michigan’s MDSS registry and is able to submit standard reportable lab data directly from member systems to the state registry. These services also include the ability to add LOINC and/or SNOMED terminology to the message if required.
Providers can enter and manage referrals to any other provider or facility in the MHC network state-wide, reducing the time required to process referrals, increasing efficiency with managing all referrals into and out of the office, and automating the follow-up process. MHC offers both a Physical Health referrals platform as well as a Behavioral Health referrals platform to support the unique needs across the two operating environments.
MHC offers electronic results delivery (e.g. Laboratory, radiology reports, transcribed documents) to physician offices via “drop boxes” for paper-based practices or discrete interfaces for offices with EMR systems. Results from all MHC members are delivered to the same location. This solution eliminates the inconvenience and cost associated with managing the fax machine and gives control back to the office staff and providers. For EMR offices, it provides discrete data directly into the patient’s core electronic record for better management and follow-up. This solution will also support communication of appropriate data to the state for public health and other reporting requirements.
MHC Laboratory Orders
Providers can enter and manage lab orders from the MHC platform or from their EMR. This promotes higher patient satisfaction, better order management and patient compliance, and efficient and effective follow-up across the entire continuum of care. It also increases order efficiency by getting a complete, legible and appropriate order the first time, every time. For hospitals and regional labs, all orders from the community are centralized in a single worklist for processing, whether specimens to the central lab or availability to each of the potential draw sites a patient may visit. This creates a core, integrated process for handling electronic orders from either office EMRs or the MHC orders application.
MHC Scheduled Orders
Providers can also enter and manage scheduled orders (e.g. diagnostic imaging, rehabilitation) from the MHC platform. This provides the same patient satisfaction, compliance, and efficiency benefits as described above for laboratory orders. Similarly, hospitals and other diagnostic service providers can centralize the collection and management of the electronic orders being sent from across the community to drive efficiencies and standardization.
MHC VIPR (Virtual Integrated Patient Record)
MHC recognizes that the most impactful patient safety and quality benefits will be realized once patient information from across the continuum can be consolidated and presented to clinicians at the point of care. VIPR delivers this functionality to members through the implementation of a community-wide master person index, record locator service, and web viewer integrated into the MHC software platform. Additionally, focus will be placed on communicating this data electronically and automatically into the core EMR systems that providers are using in their offices on a daily basis to minimize the need to log into another application to find the patient information needed.
MHC Direct is a secure healthcare clinical messaging platform which allows participants to electronically communicate with other Direct-enabled providers, whether they are part of the MHC network or other networks across the state and country. This Direct communication protocol was established by the federal government and represents the most basic way of communicating personal health information (PHI) securely and electronically in support of Meaningful Use requirements.